Head of Social Impact (San Francisco) Job at Uber, San Francisco, CA

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  • Uber
  • San Francisco, CA

Job Description

About The Role

The Head of Social Impact is responsible for leading the execution of Uber's social impact programs and partnerships, with a particular focus on disaster response and community-based initiatives. This role translates company priorities into well-run, high-impact programs, ensures Uber can respond quickly during moments of crisis, and drives creative storytelling around impact. The role manages a small team and works closely with crossfunctional partners to deliver results at speed.

What You'll Do

  • Own the management and performance of Uber's social impact partnerships, ensuring programs are delivered effectively and aligned with agreed objectives.
  • Lead execution of Uber's global disaster response efforts, coordinating rapid activations with internal teams and external partners during emergencies and humanitarian events.
  • Develop and launch new partnerships and programs in partnership with internal stakeholders, identifying opportunities to extend Uber's impact in communities.
  • Serve as the primary daytoday point of contact for NGO and nonprofit partners, managing governance, deliverables, and ongoing collaboration.
  • Drive creative storytelling and visibility of social impact work, working closely with Communications and Marketing teams to bring programs to life through compelling narratives and moments.
  • Collaborate with Policy, Communications, Marketing, Product, and Legal teams to ensure social impact initiatives are integrated into broader efforts.
  • Define and track program KPIs and impact metrics, ensuring progress is measured and learnings are incorporated into future work.
  • Manage and develop a Social Impact team, setting clear priorities, supporting professional growth, and ensuring highquality execution.
  • Build and maintain operational playbooks and processes to enable the team to move quickly and confidently, particularly during crisis response.

Basic Qualifications

  • Bachelor's degree and 10+ years of relevant experience in social impact, partnerships, program management or operations
  • Experience expertly managing competing priorities, delivering highquality individual output while overseeing the daily operations and growth of a team.

Preferred Qualifications

  • Proven experience leading complex programs and partnerships, ideally in a global or multimarket context.
  • Demonstrated ability to execute quickly and effectively in fastpaced, ambiguous environments.
  • People management experience, including hiring, performance management, and team development.
  • Strong project management, communication, and crossfunctional collaboration skills.
  • Experience supporting or executing disaster response or humanitarian programs.
  • Background in technology, platforms, or organizations operating at scale.
  • Strong creative instincts, with experience shaping compelling stories or campaigns around impact.
  • Comfort balancing multiple priorities and shifting quickly as circumstances evolve.
  • Previous tech industry experience.

For San Francisco, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

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Job Tags

Full time, Shift work,

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