Job Description

divh2Housekeeping Assistant Supervisor/h2pThe Housekeeping Assistant Supervisor is responsible for helping administer and coordinate housekeeping functions in assigned sections. Responsible for helping to inspect guest rooms and ensuring they are cleaned up to standards, assist room attendants as needed, provide necessary training. Responsible for assuming all housekeeping supervisor functions in his/her absence./ppstrongQualifications:/strong/pulliAt least 1 to 2 years of progressive experience in a hotel or a related field required./liliHigh school diploma or equivalent required./liliCollege course work in related field helpful./liliPrevious supervisory responsibility preferred./li/ulpstrongJob Responsibilities:/strong/pulliApproach all encounters with guests and associates in a friendly, service oriented manner./liliMaintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel./liliMaintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working./liliComply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations./liliInspect staffs work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained./liliIn the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office./liliOversee the organized closing of the floors at the end of the day, ensuring the room attendants carts are clean and restocked with linen only./liliEnsure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time./liliMaintain key control system./liliAssist with supervision of all staff in Laundry and Housekeeping, holding them accountable and responsible for their work performance./liliHandle items for Lost and Found according to the standards./liliBe familiar with all Aimbridge Hospitality policies and House Rules./liliEnsure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associates./liliEnsure the overall appearance, cleanliness and orderliness of staff./liliCarry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period./liliOversee the daily assignment of duties, ensuring each room attendant and house attendant carries a work assignment./liliMonitor cleanliness and orderliness of room attendants carts, linen closets, control closets, stairways and landings./liliReport on progress of all out-of-order rooms under the Housekeeping Departments supervision to the Guest Services Manager daily./liliInitiate work orders for repairs and maintenance for doors, plumbing, heating/air, electrical equipment, furniture, carpets, drapes, etc. Follow through on each work order until completed./liliAssist with proper and constructive training of room attendants./liliMotivate, coach, and counsel staff as necessary./liliCollect all keys and assignment sheets daily at the end of the shift./liliAttend meetings as required by Management./liliEnsure completion of regular maintenance and cleaning projects on a biannual basis./liliMonitor all V.I.P.s, special guests and requests./liliPerform any other duties as requested by Management./li/ulpAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:/pulliNow offering strongDaily Pay/strong! Ask your Recruiter for more details/liliMedical, Dental, and Vision Coverage/liliShort-Term and Long-Term Disability Income/liliTerm Life and ADD Insurance/liliPaid Time Off/liliEmployee Assistance Program/lili401k Retirement Plan/li/ulpProperty Information:/ppIn Bedford Park, this hotel is half a mile from Chicago/Midway Airport and 10 miles from downtown Chicago. It offers a free 24-hour shuttle service and a restaurant. Rooms at the Courtyard Chicago Midway Airport include a flat-screen TV, work desk, and coffee maker. The T.G.I. Fridays restaurant serves rich, contemporary cuisine for lunch and dinner. The hotel also has an on-site Starbucks, where guests can enjoy hot and cold coffees and light snacks. For recreation, the hotel offers an indoor swimming pool and a hot tub. Guests can also work out at the gym, which offers cardio equipment and free weights./p/div

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