Job Description

Job Summary:

The Clinic Insurance Verification Specialist is responsible for verifying insurance coverage, obtaining referrals and authorizations, and communicating with patients regarding their insurance benefits.

About the Practice:

The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.

About the Area:

Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.

Education:

High school diploma or equivalent

Experience:

Minimum of 2 years revenue cycle experience

Minimum of 2 year insurance verification experience

Preferred NextGen PM Software

Job Duties Include:

• Verification of Insurance: Verifying patient insurance coverage to ensure office visits and testing are covered benefits 
• Obtain Referrals or Authorizations
• Counseling patients: Counseling patients about current insurance and amounts due at TOS
• Resource: Be a resource to other business office personnel and clinic.
• Attendance/Punctuality and Reliability
• Fulfillment of core values
• All other duties as assigned.

Qualifications:

• Extraordinary Customer Service and Team Member Relations – REQUIRED!
• Willingness to grow
• Driven, responsible, take ownership of the position
• Kind, compassionate, servant’s heart
• Professional appearance
• Computer skills
• Multitasking
• Time management
• Organizational skills
• Attention to detail
• Valid driver’s license
• High School Diploma or Equivalent Required
• Minimum of two (2) years medical insurance verification experience, with a minimum of one (1) year revenue cycle experience
• General knowledge of practice management software of NextGen preferred.

Benefits:

• Affordable Health and Dental
• Vision Care
• Life Insurance
• PTO
• 401K

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