Job Description
Overview
JOB DESCPRIPTION AND RESPONSIBILITIES:
Our Bartender Model exists to provide excellent service Hard Rock style to all guests! Preparing, mixing and pouring beverage, welcoming the masses and taking care of our guest that are here to experience a new level of nightlife.
Our Model Marketing Bartender exists to provide excellent service to all guests! Preparing, mixing and pouring beverages, welcoming the masses and taking care of our guest that are here to experience a new level of day and nightlife. Model Marketing Bartender is responsible for serving each customer efficiently, while also adhering to, established procedures for the preparation, service and close out of each transaction. Model Marketing Bartenders are responsible for presenting themselves as a positive reflection of the venue while marketing to potential customers at all times. Works in an efficient and professional manner and able to maintain the cleanliness of workstations and equipment. Participates in in-house modeling programs, special events, Banquet service functions, and performs model/presenter tasks at events. Moreover, market the venue in addition to, offers services to a targeted guest base, while following all specific marketing requirements and guidelines.
Responsibilities
Essential Job Functions:
Must have extensive knowledge of spirits, wine, and beer as well as all other products offered
Must be able to meet marketing requirements as set by management, as per the Company's Marketing Requirement Plan.
Must always be driven to focus on upselling
Must be able to follow established cash handling procedure to tender customer checks
Must possess basic computer abilities and experience working with a Point of Sale (POS) system
Must be organized, follow directions and make quick decisions that are consistent with established company standards
Ability to create and maintain service rapport with guests
Proudly deliver a quality guest experience in a fun and friendly atmosphere
Respond to guest inquiries and requests in a courteous and polite manner
Greet and serve guests courteously and in a timely manner with an upbeat attitude
Anticipate guest needs
Provide guests with information and directions
Adhere to all Standard Operating Procedures
Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores
Provide information to guests regarding our venues, menus and pricing
Recognize and identify regular guests and repeat business, using their name whenever possible
Maintain line of sight / atmosphere control by circulating through your work area throughout shift
Assist all other team members as needed
Cordial relations with co-workers and guests
Have and maintain a sense of urgency
Appear in uniform for all shifts and promotional activities at scheduled time
Adheres to all established policies, procedures, and guidelines.
Complies with all state and federal liquor laws.
Qualifications
QUALIFICATIONS: Must be 21 years of age or older
A minimum of two (2) years of experience in a high volume, service focused restaurant or nightclub
Previous bartending experience in a high-volume nightclub environment preferred
Must possess a valid alcohol awareness card and a health department card
Must be self-motivated, constantly striving to improve skills and knowledge
Must be fluent in the English language, both written and oral, multilingual skills is a plus
Previous modeling experience preferred, but not required
Must have strong knowledge of spirits, wines, champagne and mixed cocktails
Must be able to mix well-balanced cocktails and shots
Must be able to operate point of sales systems terminal
P.S. certification and Sanitation certification is preferred.
Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities
Social Media Requirements: Must meet social communication standards and requirements in promoting and marketing the venue
Must use personal social media accounts to market the venue
Must use the following social media platforms for work: Twitter, Facebook, and Instagram
Must develop personal clientele list
Participate and appear in marketing, publicity or media materials
Must market and promote venue specific events
Must adheres to all specified marketing requirements and guidelines
Additional Requirements: Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
Requires the ability to work within a team environment
Must be able observant and quick to respond to various situations while multitasking
Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores
Provide information to guests regarding our venues, menus and pricing
Recognize and identify regular guests and repeat business, using their name whenever possible
Maintain line of sight / atmosphere control by circulating through your work area throughout shift
Always listen empathetically and be respectful
Communicate assertively and be able to write legibly
Maintain composure and stay focused
Consistently maintain a well-groomed appearance, posture, and hygiene
Maintains all assigned uniforms in accordance with established Appearance Standards
Must be able to record and collate paperwork and information concisely
Must be able to handle all forms of tender correctly and to regulations
Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise
Must be able to lift and/or move items weighing up to 50 pounds in a busy and dimly lit environment
Must be able to stand or walk a minimum if eight (8) hour shifts and work inside assigned bar area in the venue
Must be able to stand; walk; use hands to handle or feel; reach with hands and arms, talk or hear; and taste or smell
Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Must be able to work in a fast-paced and somewhat stressful environment with the ability to work under pressure
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Must be flexible on shifts and days off, work varied shifts to include weekends and/or holidays, work hours will vary
Disclaimer:
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments) STMLS, LLC (DAER)
Job Tags
Holiday work, Outdoor, Flexible hours, Shift work, Night shift, Day shift, All shifts,